Thank you for shopping athttps://www.movdblue.com/. If you are not entirely satisfied with your purchase, we are here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging, tags intact.
Sales items are non-refundable but can be returned for exchange or store credit.
Damaged or incomplete items will not be accepted and will be returned at sender’s expense.
In case of return/ exchange, please contact us at earliest by replying to the confirmation email you received when you ordered. We will provide the return address once your return/ exchange is approved.
Once your return is approved, you have 14 days to send the item. Please make sure the original packaging, paper bag and tags are intact.
We advise you to ship your return package with tracking to prevent any refund delays (delivery upon signature is not mandatory, a tracking service is sufficient).
You will be responsible for paying for return shipping.
Once we receive your item, we will inspect it and notify you on the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.